Terms and Conditions – Black Author Hub, LLC
1. Overview
These Terms and Conditions (“Terms”) govern your use of services provided by Black Author Hub, LLC (“Company,” “we,” “our,” or “us”). By purchasing or using our services, you agree to these Terms.
2. Services
Black Author Hub, LLC provides professional promotional and branding services for authors, literary events, and creative professionals.
All services are:
Delivered digitally unless otherwise stated
Provided within agreed timelines
Based on the package or service purchased
We reserve the right to refuse service at our discretion.
3. Payments
All payments must be made in full before services begin
Payments are processed through a third-party payment processor (e.g., Square)
We do not store or process your payment information directly
4. Service Delivery
Services will be delivered via email, website features, or social media platforms
Delivery timelines will be outlined at the time of purchase
Clients are responsible for providing all required information in a timely manner
Failure to provide necessary materials may delay service delivery.
5. Refund Policy
Due to the nature of digital and promotional services:
All sales are final
Refunds are not guaranteed once services have begun
Refund requests may be considered on a case-by-case basis if submitted within 3 days of purchase
If approved, refunds will be processed through the original payment method.
6. Cancellations
Clients may request cancellation prior to service commencement
Once work has started, cancellations may not be eligible for a refund
We reserve the right to cancel any order at our discretion
7. Client Responsibilities
Clients agree to:
Provide accurate and complete information
Submit content (images, text, materials) in a timely manner
Ensure they have rights to any content provided
We are not responsible for delays caused by incomplete or inaccurate client submissions.
8. Intellectual Property
All content created by Black Author Hub, LLC (including graphics, branding, and promotional materials) remains the property of the Company until full payment is received.
After payment:
Clients may use delivered materials for personal or business use
Redistribution or resale of our materials without permission is prohibited
9. Limitation of Liability
Black Author Hub, LLC is not liable for:
Loss of income or profits
Indirect or incidental damages
Third-party platform issues (e.g., social media algorithms, payment processors)
10. Third-Party Platforms
We may use third-party platforms (including social media, websites, and payment processors) to deliver services.
We are not responsible for:
Platform downtime
Account suspensions
Changes to third-party policies
11. Account Verification & Payment Holds
Payments processed through third-party providers may be subject to review, hold, or verification.
We are not responsible for delays caused by payment processor verification processes.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Updates will be posted on this page.
13. Contact Information
If you have any questions about these Terms, please contact:
🌐 www.blackauthorhub.com